Artifacts are long-form content pieces containing a wealth of knowledge that you can break into many distinct insights, which you can manage differently within Parlor. For example, a transcript from a user interview can contain dozens of valuable insights from users – from bugs and feature requests to insights and quotes for a customer testimonial – that your team can distill into User Needs in Parlor.
In this Article:
Create an Artifact
1. In your Parlor account, navigate to User Needs.
2. In the upper left, click Add a Need or Artifact and click Artifact.
3. When the Topic record displays, enter your Artifact details.
4. (optional) Click Add User or Account to associate an Artifact to a user or account. Although this is optional, we recommend you associate the Artifact to the related user or account.
5. Click Save to create your Artifact.
Create User Needs from Artifacts
Once you've created an Artifact, you can highlight a section of the artifact containing a bug, insight, or feature request to convert it into a User Need in Parlor. To highlight text within an Artifact, follow the steps below:
1. Open an Artifact.
2. Highlight the text within the body of an Artifact using either method:
- Click the Need icon to highlight the entire paragraph of text.
- Highlight a specific section of text.
3. After you've highlighted text, use the popup window that appears to add additional details to the Need.
4. Click Create to convert the highlighted text into a User Need. The highlighted text will be used as the Needs description.
Note: If you have multiple Inboxes in Parlor you must select an Inbox before creating the Need.
Once you've created a Need from an Artifact, click Show Related Needs within the Artifact record to see a list of all Needs created from the Artifact.
